We are looking for a highly organised, solutions-focused individual who thrives in a fast-paced environment, enjoys working with people, and is confident managing complex rosters and operational logistics across multiple locations.

About the Opportunity:

An opportunity is now open for the role of Library Operations Officer within the Library & Family Services team. This Level 4, full-time, limited tenure position is being offered to cover a period of maternity leave for approximately 13 months.

The Library Operations Officer has a critical role, ensuring our four library branches (Casuarina, Darwin City, Karama and Nightcliff) are effectively staffed and operational each day. You'll work closely with team leaders and casual staff, coordinating rosters, supporting daily logistics and contributing to the smooth delivery of library services.

What do we ask you to do?

• Prepare and manage weekly and quarterly rosters for approximately 40 staff across four library branches
• Coordinate casual staff rosters and provide training and support to casual staff
• Collaborate with team leaders to ensure coverage for leave, training and operational needs
• Support staff through onboarding, induction, and training coordination
• Assist with operational logistics including property, cleaning, security, and vehicle coordination
• Respond to challenging situations with empathy and professionalism
• Contribute to a positive and inclusive team culture, aligned with our CARES values
• Be flexible in working across locations and rosters, including weekends

What do we need you to have?

• Certificate IV in Library & Information Services / Business Administration / Community Services / Customer Engagement or equivalent qualification and/or equivalent experience
• Minimum of three years in a customer service environment
• Current NT Working with Children clearance (Ochre Card)
• Possession of a Class C Driver's Licence

Desirable

• Minimum of one years' experience in a supervisory role

To apply:

For further information regarding this role, please read full position description or contact Anthony Jones on 08 8930 0216 during business hours. Please note, only applicants that are shortlisted for this role will be contacted.

City of Darwin Talent Acquisition Team can be contacted via:

• 📞 Phone: (08) 8930 0526
• Email: recruitment@darwin.nt.gov.au
• Website: Employment at Council | City of Darwin Careers - Current Vacancies

Applications Close on 22^nd October at 5pm.

Only shortlisted applicants will be contacted after the closing date.

We are looking forward to receiving your application if you are a direct applicant. Please note that we are not working with recruitment agencies for this position.

The City of Darwin is an equal opportunity employer. All qualified applicants will receive equal consideration for employment. We encourage people of Aboriginal and Torres Strait Islander background to apply.

As part of City of Darwin's recruitment process, applicants may be required to undergo pre-employment assessments, such as a Medical Assessment, National Police Check and Psychometric Assessment.